Video Conferencing Archives - PGi Blog https://www.pgi.com/blog Resources for Virtual Events and Global Collaboration for Businesses Tue, 14 Dec 2021 19:06:48 +0000 en-US hourly 1 https://wordpress.org/?v=5.9.1 5 Ways to Run Smart Virtual Conferences https://www.pgi.com/blog/2021/12/5-ways-to-run-smart-virtual-conferences/ https://www.pgi.com/blog/2021/12/5-ways-to-run-smart-virtual-conferences/#respond Tue, 14 Dec 2021 19:06:48 +0000 https://www.pgi.com/blog/?p=28847 With the growth of virtual conferences, marketers within every type of organization are competing to throw a more compelling webcast to keep their audience engaged. What works in person doesn’t always work for remote events. It’s important to keep these best practices in mind for your next webcast. 1. Keep Webcasts Short Studies show that …

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With the growth of virtual conferences, marketers within every type of organization are competing to throw a more compelling webcast to keep their audience engaged. What works in person doesn’t always work for remote events. It’s important to keep these best practices in mind for your next webcast.

1. Keep Webcasts Short

Studies show that the majority of attendees prefer a webcast that lasts between one and two hours. Anything shorter may not give them the opportunity to dig deep and learn what they need to know. GlobalMeet Webcast enables event producers to convert event formats into templates for easy replication. This helps take some pressure off your marketing team, even if you are hosting frequent events.

2. Choose the Right Time and Day for Your Event

Research shows that Wednesday morning is the best time for a virtual event. But your mileage may vary based on your industry and your specific audience. Take advantage of the enhanced analytics available with GlobalMeet Webcast and experiment with different days and times until you hit on a winner for your target market.

If you decide a morning event or a lunchtime conference is the way to go, consider marketing it as a “brunch-and-learn” or “lunch-and-learn.” Offer food delivery gift certificates to pre-registered attendees as a thank you. Depending on the size of the crowd (and considering allergies and food preferences), you might even have food catered to every attendee so you can bond over bagels or sweets.

3. Plan Small Panel Discussions for An Intimate Environment

While you may be tempted to pack ten industry experts onto a stage for a panel discussion at an in-person conference, smaller is better for virtual events. This allows for more audience interaction and a deeper dive into the topics.

4. Engage the Audience with Interactive Features

It can be hard enough to keep people’s attention in a conference room or auditorium. But when your audience is virtual, distractions are everywhere. To keep their focus on you and not their smartphone, pets, co-workers, or even their refrigerator, employ audience polling and live Q&A. Do everything you can to make attendees feel like they are in the room with you, and they will come away with good feelings about your brand.

5. Offer On-Demand Replays

On-demand replays allow attendees to review material after the event. They also allow those who missed the event to catch up, further broadening the reach of the content you created. Plus, 38% of virtual conference attendees prefer events to be held live and offered on-demand as a recording.

Stay Sustainable

Virtual conferences are inherently more sustainable than in-person events, with a vast reduction in energy costs from lighting and audio/video equipment, not to mention the carbon footprint of travel for guests and attendees.

Emphasize these aspects of your conference, but also go the extra mile to create a sustainable event. For instance, you might consider donating a portion of proceeds (if it’s a paid webinar) to your favorite environmental organization or planting a tree for each attendee or even every five or ten attendees.

If you plan to send out swag, consider electronic or virtual items people can use. You may also offer items made from recycled materials such as tote bags or water bottles. Whatever you choose, make sure your swag reflects your brand and your company’s ideals.

GlobalMeet Webcast provides the features and options you need to produce an engaging, sustainable webcast in any industry. Reach out today for your free, personalized demo.

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Today’s Webcast: Enterprise Video for the Future https://www.pgi.com/blog/2021/12/todays-webcast-enterprise-video-for-the-future-pgi/ https://www.pgi.com/blog/2021/12/todays-webcast-enterprise-video-for-the-future-pgi/#respond Thu, 02 Dec 2021 21:09:57 +0000 https://www.pgi.com/blog/?p=28828 The way each enterprise creates a webcast is very different. But who is creating virtual webinars, webcasts, and other enterprise videos today? And what tools are they using? Socialive recently surveyed marketing, HR, and video service professionals to find out. HR Professionals and Marketers Embrace Video Technology The value of enterprise video is clear, based on survey …

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The way each enterprise creates a webcast is very different. But who is creating virtual webinars, webcasts, and other enterprise videos today? And what tools are they using? Socialive recently surveyed marketing, HR, and video service professionals to find out.

HR Professionals and Marketers Embrace Video Technology

The value of enterprise video is clear, based on survey results. Socialive discovered that 84% of enterprises have ramped up their video content output in the past year, and 88% expect that output to increase — along with their video budget — in 2022.

HR directors and marketers, alike, cited the vast benefits of webcast outreach, including:

  • The ability to reach wider audiences (58%)
  • Improved workforce engagement (52%)
  • Faster training of staff (48%)
  • More effective sales and marketing (41%)

Who Is Creating Video Content?

The survey revealed that in-house video or production teams are the largest content producers, with 34% of organizations relying on in-house professionals. After that, 29% of organizations said their marketing teams handled video production, while another 19% said their creative teams managed the creation, broadcast, and distribution of content.

Self-Service Webcast Platform Use Grows

With most video production taking place in-house, organizations said they would create even more content if they had access to intuitive, user-friendly, self-service video content creation technology, including virtual events, webcasts, and webinars. Nearly half of the organizations that produced live, video-based virtual events said creating the content was “too expensive,” while 36% cited time constraints as the limiting factor to creating more video. Another 36% said the budget was holding them back, and 25% said they had bandwidth limitations that made creating and distributing quality content challenging.

Demand for Professional Video Service Providers Also Grows

Recognizing the challenges of producing an engaging webcast in-house, many marketing professionals seek video professionals’ services. However, 95% of video services professionals surveyed said they are at or over their work capacity, and 17% said they are “significantly over” capacity.

This shortage leaves enterprise teams seeking user-friendly, intuitive solutions to create better, more engaging videos, faster and in-house.

Socialive and PGi Collaborate

Socialive, an all-in-one enterprise video platform, has teamed up with PGi. Together, the capabilities of PGi’s enterprise-grade streaming solution, GlobalMeet Webcast with the Socialive platform, will enable businesses to create and distribute studio-quality content and measure and analyze results for better engagement.

Together, GlobalMeet Webcast and Socialive will enable more organizations to take advantage of the vast benefits of video marketing without stretching their in-house marketing and creative teams — or their video budgets — too thin.

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The Power of Private Label Partnerships for Web and Video Conferencing https://www.pgi.com/blog/2021/05/the-power-of-private-label-partnerships-for-web-and-video-conferencing/ https://www.pgi.com/blog/2021/05/the-power-of-private-label-partnerships-for-web-and-video-conferencing/#respond Wed, 05 May 2021 01:58:56 +0000 https://www.pgi.com/blog/?p=28525 There’s no doubt your business has changed in the past year since the COVID-19 pandemic. Work, and the growth of remote work, was already evolving substantially thanks to the advent of new technologies. But web and video conferencing experienced unprecedented adoption for everything from press conferences to shareholder meetings to town halls and, of course, …

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There’s no doubt your business has changed in the past year since the COVID-19 pandemic. Work, and the growth of remote work, was already evolving substantially thanks to the advent of new technologies. But web and video conferencing experienced unprecedented adoption for everything from press conferences to shareholder meetings to town halls and, of course, regular company meetings.

The web and video conferencing category for business technology saw increases in buyer activity, while businesses increased their video conferencing spend, UC Today reported. What if you could get in on some of that revenue without requiring expensive equipment or a background in web and video conferencing?

The Solution: Private Label/White Label Meeting Software

Private label/white label meeting software from a top-rated, reputable web and video conferencing company enables you to provide the best service and technology to further build your reputation as a one-stop communications shop for business owners.

Local carriers, especially, can benefit from offering this value-added service in a private label/white label capacity, as business owners are already looking to you to provide this service. Yet, you don’t want to turn to an OTT provider, which is already taking market share from your company. You want a true private label/white label solution from a non-competing company with extensive web and video conferencing expertise as their core competency.

What to Expect from a Private Label/White Label Partnership

When you choose a provider to deliver the meeting services your customers need, you want to find someone that supports you on every level. Your provider should have customized sales collateral and pricing to make the offering truly “plug-and-play” for your company. It should provide training to your customers in a white label capacity, along with the exemplary customer service you have always delivered to your clients.

Through a dedicated team of channel partners, you should be able to generate more leads and close sales easier, enabling multiple opportunities for upsells of comprehensive product packages.

Additionally, security should remain a key consideration to ensure a seamless, stress-free experience for everyone from C-Level execs down to employees at every level.

What Local Carriers Can Bring to Private Label / White Label Partnerships

Local carriers understand the driving needs and pain points of their customers like no one else can. By supporting your customers with enterprise-grade meeting software, as well as the communications infrastructure they need for web and video conferencing, you can transform into a one-stop technology shop for a hybrid workforce. And you can use your data center of choice, combining technologies in such a way that you can control the whole experience for your customers.

As we enter a new era, many businesses are reimagining the workplace for enhanced productivity and employee satisfaction. The right technology strategy, and the right strategic partners, are the key to success.

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How to Provide High-Quality, Live Video Webcasting Without Straining Your Network https://www.pgi.com/blog/2021/04/how-to-provide-high-quality-live-video-webcasting-without-straining-your-network/ https://www.pgi.com/blog/2021/04/how-to-provide-high-quality-live-video-webcasting-without-straining-your-network/#respond Mon, 12 Apr 2021 23:19:24 +0000 https://www.pgi.com/blog/?p=28492 Has this happened to you? You’ve worked hard to prepare a thorough and captivating webcast presentation. Right when you go live to your viewers, your employees notice the company network begin to get spotty or ultra-slow. Streaming live video at high quality can put a damper on your company’s network, making it difficult for the …

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Has this happened to you?

You’ve worked hard to prepare a thorough and captivating webcast presentation. Right when you go live to your viewers, your employees notice the company network begin to get spotty or ultra-slow.

Streaming live video at high quality can put a damper on your company’s network, making it difficult for the rest of the team to do their work—especially at the enterprise level.

Fortunately, we know exactly what your company needs to be able to stream high-quality live and on-demand video content as well as webcasts without straining your network: Hive Streaming.

Rely on PGi’s Hive Streaming Integration

GlobalMeet Webcast from PGi now integrates with Hive Streaming to provide a seamless live and on-demand virtual event experience for all involved.

Hive’s peer-to-peer streaming service allows all parties to view the same stream on their device of choice, rather than each person pulling their own stream.

The result enables companies to stream high-quality video to everyone without the need for additional hardware, bandwidth, or other software.

Best of all, the integration uses GlobalMeet’s user-friendly interface, meaning your viewers can watch your live or on-demand content easily without any additional apps, software, or external accounts.

Without this integration, your organization will end up dealing with:

  • Poor network connections internally
  • Dropped calls and webcast connections
  • Frustrated webcast viewers
  • Declining webcast registration numbers

It makes sense for your internal teams and your webcasting goals to make the switch and integrate your enterprise-level streaming content with Hive Streaming.

In-Depth Webcast Reporting

For enterprises, live webcasts and on-demand video content are an essential part of your sales and marketing strategies.

Once you’ve solved the strained network issue by integrating with Hive Streaming, you can tap into Hive and GlobalMeet’s wealth of data to optimize your future webcasts and virtual events.

The reports derived from your past virtual events and webcasts will be useful for your sales and marketing teams to leverage moving forward.

Use Hive Streaming Today!

We’re ready to show you how our Hive Streaming integration will take your large-scale live webcasting efforts to the next level. Reach out, and let’s get started.

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Three Tips for Successful Account-Based Marketing Webcast Strategies https://www.pgi.com/blog/2021/03/three-tips-for-successful-account-based-marketing-webcast-strategies/ https://www.pgi.com/blog/2021/03/three-tips-for-successful-account-based-marketing-webcast-strategies/#respond Thu, 18 Mar 2021 22:30:01 +0000 https://www.pgi.com/blog/?p=28474 Most businesses adopt a vague approach to targeting audiences, often opting to market to the masses. While this option can work, account-based marketing strategies provide marketers with a better path to success through targeted virtual opportunities and tactics. Wordstream defines Account-based marketing (ABM) as “a strategic marketing strategy where key business accounts are marketed to directly, as units of …

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Most businesses adopt a vague approach to targeting audiences, often opting to market to the masses. While this option can work, account-based marketing strategies provide marketers with a better path to success through targeted virtual opportunities and tactics.

Wordstream defines Account-based marketing (ABM) as “a strategic marketing strategy where key business accounts are marketed to directly, as units of one (compared to the typical one-to-many approach.)”

Marketers identify high-volume or high-revenue accounts and tailor their strategies to target these potential clients. Naturally, leveraging webcasts is a popular sales tactic for ABM teams due to their versatile nature and ability to deliver on-demand, customized content.

If your brand intends to use webcasts as part of an account-based marketing approach, keep our three tips in mind.

1. Create Webcast Topics Around Account Challenges

The goal of using webcasts for account-based marketing is to deliver solutions or educational content that meets the needs of the account(s).

Think about what challenges the account faces on a regular basis. How does your product or service work as the solution? Use these questions as a foundation for determining which topics to discuss in a targeted webcast.

Craft webcast topics as educational opportunities, not sales objectives. You need to attract the attention of decision-makers at your target account rather than drive them away with blatant sales efforts.

2. Personalize Everything

Account-based marketing relies on an in-depth knowledge of your prospect account and their teams. With this in mind, do everything in your power to personalize the webcast experience.

From the landing page to the follow-up emails, personalize every aspect of the webcast. If possible, you can create custom introductions and segments for an on-demand webcast, making the experience feel individualized rather than designed for the masses.

3. Include the Sales Team Throughout Each Webcast

The key to a successful account-based marketing strategy and webcast is to have your sales and marketing teams aligned. While the marketing team is responsible for the webcast content and delivery, the sales team needs to seal the deal.

With this in mind, make sure to include your sales team in every step of the webcast creation and delivery process—including being involved in the webcast itself. Let your sales team log in to the webcast, introduce themselves, answer questions from participants, and interact in the chat room. Doing so puts a face to the brand and helps potential clients feel comfortable trusting your business with their challenges and needs.

Ready to incorporate webcasts into your ABM strategy? Rely on the powerful GlobalMeet Webcast platform from PGi to get the job done and impress your target accounts.

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Eight Ways Remote Work is More Productive Than Working in an Office https://www.pgi.com/blog/2020/12/eight-ways-remote-work-is-more-productive-than-working-in-an-office/ https://www.pgi.com/blog/2020/12/eight-ways-remote-work-is-more-productive-than-working-in-an-office/#respond Fri, 11 Dec 2020 21:10:16 +0000 https://www.pgi.com/blog/?p=28362 Between the global pandemic and a shift in employee preferences, the option to work from home is more desirable than ever. And, remote teams have been proven to be more productive than their in-office counterparts. 85% of businesses report that remote work has improved their overall productivity! Check out why: 1. No Commute Driving or taking public transportation to …

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Between the global pandemic and a shift in employee preferences, the option to work from home is more desirable than ever.

And, remote teams have been proven to be more productive than their in-office counterparts. 85% of businesses report that remote work has improved their overall productivity!

Check out why:

1. No Commute

Driving or taking public transportation to work takes a great deal of time and energy from an employee’s day. Eliminating that commute ensures that employees are energized and ready to go once they get started.

2. Flexible Schedule

With a lack of commute and the ability to start work when it best suits your work style, you can enjoy a flexible schedule while working from home. With this freedom, remote employees can schedule appointments, exercise, mental health breaks, and other activities without impacting their work schedule or tasks.

3. More Deep Thinking Time

Both creative and strategic thinkers need time to concentrate. In an office, this can be difficult due to the environment and distractions. When working from home with a flexible schedule, employees can block off time for deep concentration or creative thinking.

4. More Time to Collaborate with Coworkers

Finding a mutually agreeable time to meet and collaborate with teams in an office is difficult. However, when you are working from home, there’s more time for video collaboration! This collaboration leads to more productive employees and overall results.

5. A Better Environment for Introverted Employees

For many introverted employees, remote work is an ideal situation. Rather than being bogged down with in-person meetings and small talk with coworkers, these employees can concentrate and get their work done without wasting energy on in-person interactions.

6. Less Distractions = More Results

Let’s face it. Even the quietest office has distractions. From the buzz of the ceiling light to the tapping of keys, it can still distract you from your work.

When working from home, employees can minimize and eliminate the noises and situations they consider distracting. As a result, they can focus and get more work done in a shorter amount of time.

7. Fewer Sick Days

Studies show that remote workers use less sick days on average than in-office employees. This is due to the ability to remain home while ill with minor ailments, such as a cold or cough, that would have required them to previously use a sick day.

And, with a flexible schedule, remote workers are leading more active and healthier lifestyles!

8. Streamlined Processes and Communications

A lot of time is wasted when working in the office. But, with online meetings, collaboration tools, and other streamlined processes and communications efforts, remote teams can drastically reduce idle time and improve overall productivity.

Has the switch to remote work positively impacted your team’s productivity?

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How to Throw a Virtual End of Year Party for Your Coworkers https://www.pgi.com/blog/2020/12/how-to-throw-a-virtual-end-of-year-party-for-your-coworkers/ https://www.pgi.com/blog/2020/12/how-to-throw-a-virtual-end-of-year-party-for-your-coworkers/#respond Mon, 07 Dec 2020 02:58:06 +0000 https://www.pgi.com/blog/?p=28339 During any other year, companies would flock to breakrooms, restaurants, and hotel conference rooms to celebrate the end of the year. Complete with food, drinks, games, music, and so much fun, employees look forward to these parties every year. But as we all know, 2020 is no such year. This year and into the future, …

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During any other year, companies would flock to breakrooms, restaurants, and hotel conference rooms to celebrate the end of the year. Complete with food, drinks, games, music, and so much fun, employees look forward to these parties every year.

But as we all know, 2020 is no such year.

This year and into the future, virtual end of year parties are the best (and only) option. These virtual gatherings keep morale high heading into the new year and, most importantly, help employees stay healthy.

We’ll be throwing a virtual party for our employees this year and wanted to share our ideas with you! Consider adding these fun ideas to your end of year video conferencing call.

1. Game On!

Your end of year party shouldn’t feel like another meeting. Skip the small talk and the presentations and jump into some virtual games!

From virtual escape rooms and teamwork puzzles to hilarious at-home scavenger hunts, there are a ton of different, exciting games your team can enjoy while participating from afar.

2. Send a Care Package

Your company would pay for food and drinks at a normal holiday or end of year party, right? Extend the same gesture to your employees at home! Send care packages filled with little company gifts, a drink or two, and even some snacks.

And, you can keep the fun going by instructing employees not to open their care packages until the virtual party. That way, everyone can be surprised together!

3. End of the Year Awards and Recognition

Typically, our companies might use the end of the year party to give out traditional awards such as “Employee of the Year.” Don’t eliminate tradition solely because you can’t be in the same room!

Your employees work hard toward achieving these awards, so be sure to include them in your virtual party as well. Also, take time to recognize your staff’s accomplishments and hard work during such a turbulent year. A little acknowledgment and gratitude go a long way, especially during 2020!

Set Your End of Year Virtual Party Up for Success

For companies with a lot of employees, the key to a successful virtual party is the right webcasting and video conferencing platform. With so many employees logging on at once, you need a tool that can handle the sheer number of users while also being secure and interactive.

Try our PGi’s GlobalMeet platform for your upcoming virtual party!

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How to Hire Employees Remotely: The Best Practices for Hosting Virtual Interviews https://www.pgi.com/blog/2020/12/how-to-hire-employees-remotely-the-best-practices-for-hosting-virtual-interviews/ https://www.pgi.com/blog/2020/12/how-to-hire-employees-remotely-the-best-practices-for-hosting-virtual-interviews/#respond Wed, 02 Dec 2020 20:07:44 +0000 https://www.pgi.com/blog/?p=28334 With the shift to working remotely, companies have to transfer many of their typical face-to-face processes online, including HR interviews with potential employees. However, much of the interview process involves ascertaining an individual’s “hireability” by analyzing their ability to think on their feet, non-verbal cues, and interactions with others in the office. To seamlessly host …

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With the shift to working remotely, companies have to transfer many of their typical face-to-face processes online, including HR interviews with potential employees.

However, much of the interview process involves ascertaining an individual’s “hireability” by analyzing their ability to think on their feet, non-verbal cues, and interactions with others in the office.

To seamlessly host virtual interviews and hire employees remotely, use these best practices:

Use a Reliable Video Conferencing Tool

When interviewing with a company, candidates expect the process to be professional and seamless. However, if the video conferencing tool you use is cutting out, dropping the call, or streaming with a poor resolution, it makes an unprofessional first impression for potential candidates.

We recommend using a secure and reliable tool, like GlobalMeet, for video conferencing.

Review All Job Materials Before the Interview

Before hopping onto the video interview, be sure to look over the job description one last time. This will help you remember what you are looking for in a candidate.

Also, review the candidate’s application, resume, and other materials before the interview. Doing so ensures that the important details are at the top of your mind when you start the interview.

Define a Hiring Plan and Timeline in Advance

When hosting virtual interviews, it’s important to have a defined hiring plan and timeline in place.

First, define how the interview process will be conducted. Are there several levels of interviews with different managers? Will the candidates be required to complete specific tasks, projects, or tests to prove their skills and competency? Knowing this will help interviewers understand the entire process and answer any of the candidates’ questions about the hiring and onboarding experience.

Remember to Analyze Soft Skills

During a virtual interview, it can be all too easy to focus on the candidate’s qualifications and hard skills such as level of education, certifications, years of experience, and understanding of specific software.

While these skills and accolades are admirable and perhaps necessary, an individual’s soft skills are a critical part of being a helpful and productive employee. Soft skills can include:

  • Effective communication
  • Listening skills
  • Ability to read non-verbal cues
  • Creative thinking
  • Teamwork
  • Problem-solving

A few ways to understand if an individual exhibits these traits and skills can be to:

  • Have several interview rounds, each with a different manager, team member, or executive
  • Ask the candidate to participate in a panel-style interview
  • Talk to the candidate about previous work experiences where they were challenged or needed to find a solution

With our best practices in place, you’ll be an expert at hosting online interviews and will find the right candidate for your company.

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Five Tips for Creating a Virtual Onboarding Experience for New Employees https://www.pgi.com/blog/2020/11/five-tips-for-creating-a-virtual-onboarding-experience-for-new-employees/ https://www.pgi.com/blog/2020/11/five-tips-for-creating-a-virtual-onboarding-experience-for-new-employees/#respond Wed, 18 Nov 2020 21:45:11 +0000 https://www.pgi.com/blog/?p=28324 Even before the pandemic, companies and HR departments across the globe were adopting remote working policies to help employees lead better lives. Part of a telecommuting environment involves onboarding new employees from wherever they may be. Since traditional office tours and face-to-face employee introductions are out of the question, companies are adopting virtual onboarding experiences. …

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Even before the pandemic, companies and HR departments across the globe were adopting remote working policies to help employees lead better lives.

Part of a telecommuting environment involves onboarding new employees from wherever they may be. Since traditional office tours and face-to-face employee introductions are out of the question, companies are adopting virtual onboarding experiences.

Use these five tips to produce a seamless onboarding experience for your new remote employees:

1. Compile & Send All Resources in Advance

From legal documents to login passwords, give your new hires everything they need to succeed starting on day one. Compile these resources into a secure folder and send it to the employee before their first day on the job. This gives them time to review, complete, send back necessary documents, and become familiar with company policies and processes before starting.

2. Provide Clear Onboarding Directions and a Schedule

No remote employee should be sitting in their home office wondering what they’re supposed to do on their first day.

Instead, provide each new hire with a schedule of onboarding events and webcasts as well as directions for tasks or forms to fill out. This keeps the employee engaged and motivated throughout the entire process.

3. Schedule Time for One-on-One Conversations with New Hires

Virtual onboarding experiences can be overwhelming and lonely for new hires if not executed correctly. Be sure to schedule plenty of time for individual check-ins via video conferencing! These check-ins will help the new hires feel confident about their decision to join your team and comfortable reaching out with questions or concerns throughout the process.

4. Provide Insight Into Company Culture

The first day at a new job is scary! Don’t overload your new remote employees with boring processes, software, and other “business as usual” information all on the first day. Spread that information out across several days and fill the remaining time with insight into the company’s culture!

Schedule time for the new employees to video chat with their team members, discover more about the company’s values and mission, and participate in other company traditions.

5. Encourage Questions

Make sure you encourage new employees to ask as many questions as they need to feel comfortable with their new job. These questions can be asked during your one-on-one video check-ins, in emails, or in company chat channels.

By embracing these questions and providing prompt answers, you show new hires that your company is eager to have them onboard even from afar!

Ensure that your virtual employees are set up for remote work success by adding PGi’s GlobalMeet suite of webcasting and collaboration tools!

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Five Things Not to Do During Your Next Video Meeting https://www.pgi.com/blog/2020/11/five-things-not-to-do-during-your-next-video-meeting/ https://www.pgi.com/blog/2020/11/five-things-not-to-do-during-your-next-video-meeting/#respond Wed, 18 Nov 2020 00:59:18 +0000 https://www.pgi.com/blog/?p=28321 Since March 2020, the world has changed. Remote work has become the “new normal.” Experts on workplace trends predict that up to 30% of the workforce will be working from home several days per week by the end of 2021. With this growing number of people working from home, video meetings are more important than ever. Most of us …

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Since March 2020, the world has changed. Remote work has become the “new normal.” Experts on workplace trends predict that up to 30% of the workforce will be working from home several days per week by the end of 2021. With this growing number of people working from home, video meetings are more important than ever.

Most of us have heard stories of spouses entering the video conferencing field-of-view dressed inappropriately, piles of dirty laundry in the background, or children disrupting meetings. While some allowances may be given for children struggling with remote schooling at home, a little forethought can help prevent other video meeting faux pas so common today.

Whether you are an employee or supervisor, understanding video conferencing etiquette can enhance productivity across your team, improve efficiency, and even lead to a happier, more enjoyable workday.

1. Don’t Ignore Your Background

Before you go live for your video meeting, focus on what other participants will see. When dialing in from your phone, the field-of-view may be different from what your computer webcam picks up, so test your video image before the meeting, if possible. Keep an eye out for people and objects that you may not want others to see.

The best background is solid and professional. You may consider setting up a green screen. If your video conferencing software allows it, select a virtual background for your space.

2. Don’t Forget to Mute

Even if you think you’re sitting silently, your video conferencing mic can pick up sounds you didn’t realize others could hear — from the footsteps of other people in your home to the noise from your computer fan. Know the location of your mute button and use it.

3. Don’t Just Dress Your Top Half for Work

At the beginning of the pandemic in Spring 2020, Walmart showed a rise in work shirt sales — but not pants. That image of an executive sitting in his home office with a shirt and tie on screen — and pajama pants below — is not just a myth. But that doesn’t mean it’s a good idea.

If something happens and you need to leave your desk and forget to turn off your camera, you could create an embarrassing moment for all. Dress as if you were going into the office from top to bottom, and it will put you in a mindset of being ready to work.

4. Don’t Focus on Anything but the Camera

Video meetings can help you form strong bonds with the members of your team, but you have to stay focused to maintain that emotional connection. That means not being distracted by others in your household or things going on around you. It also means maintaining eye contact throughout the meeting. Let your facial expressions — from smiles to thoughtful expressions — show your engagement. If you use dual or triple monitors, be sure to look at your camera, not your second screen.

5. Don’t Forget to Test the Technology

Solid, reliable technology is the difference between true engagement and a video meeting fail. Meeting attendees should check their wi-fi connection before the meeting to ensure uninterrupted service and close any unnecessary windows on their device to free up bandwidth. With the right video conferencing platform, users should be able to sign in easily and enjoy a crystal-clear connection for better collaboration without interruption.

We’re here to help with the technology you need to enhance collaboration during your video meetings. Request a demo of GlobalMeet® Collaboration today.

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Four Problems with Online Meetings and How to Solve Them https://www.pgi.com/blog/2020/11/four-problems-with-online-meetings-and-how-to-solve-them/ https://www.pgi.com/blog/2020/11/four-problems-with-online-meetings-and-how-to-solve-them/#respond Mon, 16 Nov 2020 18:12:11 +0000 https://www.pgi.com/blog/?p=28314 As online meetings become the new normal for businesses across the globe, many are quick to adopt new video conferencing and webcasting platforms. But, just like an in-person meeting, teams can run into a myriad of problems when attempting to host an online meeting. If you run into any of these four common online meeting problems, use …

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As online meetings become the new normal for businesses across the globe, many are quick to adopt new video conferencing and webcasting platforms. But, just like an in-person meeting, teams can run into a myriad of problems when attempting to host an online meeting.

If you run into any of these four common online meeting problems, use our solutions to course-correct and get your meeting back on track.

1. Poor Connections

From audio dropping out halfway through a sentence to dropped calls and poor resolution videos, there is nothing worse than a poor connection for an online meeting. Not only is this difficult for the host to deal with, but it’s also a nuisance for participants attempting to comprehend the meeting content.

Before you host your online event or webcast, it is important to test your microphone, camera, and Internet connection. Make sure everything works properly well before you go live and invite guests into the meeting!

2. Unwanted Guests

Speaking of guests…

Sometimes unwanted guests sneak their way into your online events and meetings. But this doesn’t have to happen!

Instead, utilize security features such as password-protected online meetings and locking the meeting after it begins to ensure that only invited attendees participate.

3. Lack of Agenda or Meeting Outline

Have you ever been in a meeting where the conversation seemed to go in circles? Or, after 30 minutes, nothing productive was discussed?

Every online meeting needs an agenda or conversation outline. Otherwise, the conversation will lead to nowhere, effectively disrupting employees’ productivity levels and derailing project progress.

Instead, draft and distribute an online meeting outline the day before the scheduled meeting time. This gives everyone a chance to review and submit any changes or additions in advance and ensures the conversation is kept on track!

4. Dull Meeting Content

During in-person meetings, it’s fairly obvious when employees become bored and unengaged. This can happen during online meetings too. However, it’s far less apparent when hidden behind a screen.

To keep employees engaged throughout the online meeting, try the following tactics:

  • Queue up pre-recorded audio and video content to switch up the meeting style
  • Utilize interactive features such as chatrooms, Q&A, and polls to allow employees to participate
  • Let employees use the “hand raise” feature to participate in conversations

Ensure your online meetings run without any hiccups by using the features and tools available in GlobalMeet Webcast from PGi!

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What Does a Virtual Open House Look Like? https://www.pgi.com/blog/2020/11/what-does-a-virtual-open-house-look-like/ https://www.pgi.com/blog/2020/11/what-does-a-virtual-open-house-look-like/#respond Sat, 07 Nov 2020 15:15:09 +0000 https://www.pgi.com/blog/?p=28284 Virtual open houses have long been an option available to realtors and buyers alike. Most often used by those relocating to a new state or unable to attend a scheduled tour, virtual tours play a pivotal role in the home buying and selling process. In light of the 2020 pandemic, however, virtual open houses and …

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Virtual open houses have long been an option available to realtors and buyers alike. Most often used by those relocating to a new state or unable to attend a scheduled tour, virtual tours play a pivotal role in the home buying and selling process.

In light of the 2020 pandemic, however, virtual open houses and tours have become the norm. Realtors are now offering virtual open houses to reduce the amount of contact inside the home. And, buyers are requesting to virtually tour potential homes to ensure their safety as well.

Fortunately, virtual open houses and tours will be used for years to come. Real estate professionals should start investing in virtual tour options such as:

Live-Streaming Open Houses

If you’re planning to host a virtual open house event, live-stream it to your social media accounts.

Interested buyers will flock to your social media accounts to watch and interact with your open house tour in real-time on Facebook, Instagram, and other networks.

However, those who choose this virtual open house option must be charismatic and able to respond in real-time to viewer questions, comments, and concerns.

On-Demand Open House and Tour Webcast

To maximize your listing’s reach, consider hosting an on-demand home tour and open house via a webcast.

This option allows realtors to film a tour in advance and couple it with important content related to the home’s details and pertinent information. This engaging option provides buyers the ability to log on and view the content whenever they desire.

Best of all, the webcast doubles as a lead generation opportunity. If desired, gate the content behind a registration form. Once interested buyers submit their information to view the webcast, you’ve got a lead!

1-on-1 Video Conferences

Instead of streaming to the public, you can offer your clients one-on-one video tours of individual houses. This provides clients the opportunity to speak directly with the realtor about their likes, dislikes, and concerns while keeping a safe distance if necessary.

This option is also ideal for clients relocating to a new state and working with a local realtor. Rather than traveling back and forth several times a month to tour homes, these families can easily video conference in for multiple home tours and real estate open houses each week.

Virtual open houses and home tours are the future of the real estate industry. Embrace live streaming video and on-demand webcasts for real estate success.

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How the Rise of Virtual Events Could Change the Events Industry Forever https://www.pgi.com/blog/2020/11/how-the-rise-of-virtual-events-could-change-the-events-industry-forever/ https://www.pgi.com/blog/2020/11/how-the-rise-of-virtual-events-could-change-the-events-industry-forever/#respond Sat, 07 Nov 2020 14:04:53 +0000 https://www.pgi.com/blog/?p=28281 It’s no secret that the COVID-19 pandemic rocked the events industry in 2020. However, its effects extend beyond this calendar year, with numerous in-person events and conferences being canceled for the 2021 season as well. With these mass cancellations, event professionals are wondering what changes the industry will face moving forward. How will they adapt to survive …

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It’s no secret that the COVID-19 pandemic rocked the events industry in 2020. However, its effects extend beyond this calendar year, with numerous in-person events and conferences being canceled for the 2021 season as well.

With these mass cancellations, event professionals are wondering what changes the industry will face moving forward. How will they adapt to survive the endless in-person gathering restrictions? What can they do to ensure continued growth for their events and business?

The answer is simple: embrace virtual events.

Pivoting to Virtual Events in 2020 and Beyond

When the pandemic hit, businesses and individuals alike turned to video conferencing software to connect, host meetings, and stay sane.

The events industry adopted this same focus by pivoting their attention to virtual events to keep the industry afloat.

Instead of a massive industry conference, brands can hold virtual conferences complete with exciting webcasts, live-streamed panel discussions, the use of virtual reality and augmented reality, and beyond.

Ongoing Emphasis on Attendee Participation

Pre-pandemic, attendee participation was simply assumed. Opportunities to meet with vendors and attend panels were provided, but it was up to the individual to interact with others.

Now, events professionals must provide a myriad of opportunities for attendees to participate in the virtual event. After all, no one wants to pay for a virtual event only to stare at a screen all day.

The future of the events industry lies in virtual events that embrace engaging opportunities such as:

  • 1-on-1 video meetings with brands, influencers, and vendors alike
  • Engaging—but moderated—chat rooms with other attendees
  • Interactive webcast features such as polling and Q&A
  • Social media hashtags, contests, and conversations
  • Joining the live stream to ask questions of the panelists

Event Content + Attendee Interaction = Lead Generation

Of course, most businesses use events and conferences as a means for lead generation. But with the one-on-one in-person interactions long gone, how will brands generate future business from events?

The solution is to pair intriguing virtual event content with attendee interaction.

Attendees will want to learn more about the businesses that went above and beyond to provide meaningful virtual content and interactions over the brands who offered the bare minimum.

Additionally, look for opportunities to follow-up after the event for further lead generation efforts.

Prepare Your Virtual Event for the Future

All great virtual events start with the right tools. Otherwise, you’ll have several disappointed attendees on your hands! Check out how PGi’s suite of video conferencing, online events, and webcasting tools can help your events team grow and thrive in a new industry normal.

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Six Live Streaming Tips for Savvy Content Creators https://www.pgi.com/blog/2020/11/six-live-streaming-tips-for-savvy-content-creators/ https://www.pgi.com/blog/2020/11/six-live-streaming-tips-for-savvy-content-creators/#respond Wed, 04 Nov 2020 17:41:03 +0000 https://www.pgi.com/blog/?p=28273 Whether you’re a seasoned live streaming pro or a savvy content creator embracing the power of webcasts and online events, it always helps to be prepared. Keep our six helpful tips in mind before you go live! 1. Invest in the Right Equipment Without the right equipment and live streaming software, you’ll have a hard …

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Whether you’re a seasoned live streaming pro or a savvy content creator embracing the power of webcasts and online events, it always helps to be prepared.

Keep our six helpful tips in mind before you go live!

1. Invest in the Right Equipment

Without the right equipment and live streaming software, you’ll have a hard time gaining a loyal following of viewers. Always start by investing in a quality microphone, webcasting/live streaming tool like GlobalMeet by PGi, headphones, and a monitor.

As your live streaming content grows, begin to add equipment to your setup but don’t overcomplicate things! The simpler your setup, the better.

2. Double-Check Your Bandwidth

More important than quality video conferencing and webcast equipment is a strong Internet connection. If possible, connect directly to your Internet source to avoid any mishaps or weak connections.

And, before you go live, always check the strength of your Internet!

3. Test Everything in Advance

There is nothing worse than being in the middle of a webcast and having your equipment fail or your connection drop. That’s why we recommend all content creators give themselves ample time to test everything before going live.

If possible, complete your test the day before and a few hours before your scheduled live stream. This will give you enough time to remedy any problems, if necessary!

4. Be Engaging!

It takes time to feel comfortable and confident in front of a camera. But with a little practice and time, you’ll be an engaging host soon enough!

Start by looking into your camera — not the monitor — when speaking with viewers. This replicates the feeling of eye contact and keeps viewers glued to the screen.

Also, get viewers involved in the live stream through engaging questions. Allow them to either answer in the chatbox or join the live stream to keep the conversation stimulating.

5. Enlist the Help of a Moderator

As your webcast and live online events begin to grow in size, you’ll need the assistance of a moderator to keep everything operating smoothly. From fielding viewer questions to ensuring the right content is queued up, this individual ensures the show functions properly while you entertain the audience.

6. Have a Promotional Plan for Before, During, and After Your Live Stream

The goal of hosting a webcast or a live streaming online event is to get the attention of as many viewers as possible, right? And, you’re likely using this live stream as part of a larger lead generation strategy.

With this in mind, it’s imperative to have a promotional plan in place for before, during, and after the live stream. This includes:

  • Email marketing messages promoting advance webcast registration and for online event follow-ups
  • Social media posts about the upcoming and previously recorded live streams
  • Strategically crafted articles around the event topic
  • Remarketing and display ads for past live stream viewers

Ensure that your promotional plan interacts with viewers before, during, and after the event for a comprehensive strategy.

Put these tips in place for your next successful live stream!

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Is Your Video Meeting Etiquette on Point? https://www.pgi.com/blog/2020/10/is-your-video-meeting-etiquette-on-point/ https://www.pgi.com/blog/2020/10/is-your-video-meeting-etiquette-on-point/#respond Wed, 14 Oct 2020 18:59:03 +0000 https://www.pgi.com/blog/?p=28243 Businesses across the globe have been hosting video meetings, webcasts, and online events for years now. However, the difference in location isn’t an excuse to throw meeting etiquette out the window. Video meetings have a distinct set of meeting rules that attendees are expected to follow. Everyone knows the basics like showing up on time …

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Businesses across the globe have been hosting video meetings, webcasts, and online events for years now. However, the difference in location isn’t an excuse to throw meeting etiquette out the window.

Video meetings have a distinct set of meeting rules that attendees are expected to follow.

Everyone knows the basics like showing up on time and being prepared, but are your team members following these common rules of etiquette for video conferencing?

1. Test Video Conferencing Tools Before the Meeting

There is nothing more embarrassing than having your video meeting app quit on you in the middle of an important meeting with a potential client. With this in mind, always test your video and audio as well as video conferencing bandwidth before the scheduled meeting time.

Doing so eliminates any possibility of poor connections, dropped calls, or worse—app failures.

2. Skip the Distracting Backgrounds

If possible, find a room free of distracting wallpapers, clutter, or movement. The hustle and bustle of an office can provide for a chaotic video meeting experience for the host and guests alike.

If you are unable to find such a space, use creative options such as backdrops designed especially for video conferencing, like the ones listed in this Anyvoo article.

3. Silence the Noise

When looking for a proper space to conduct the video meeting, always search for a quiet spot in your office, home, or coworking space. Again, noisy offices can be super distracting to those participating in your video call.

And, when it’s not your turn to speak during the call, always mute your microphone. This eliminates the possibility of unnecessary or sudden noises disrupting the flow of the meeting, too.

4. Turn Off or Mute Other Apps, Software, and Tech

When your phone dings in the middle of an in-person meeting, what do you do? You immediately silence the ringer and refocus on the meeting at hand. The same etiquette applies to video meetings!

You don’t want to be the rude individual who responds to a text or Slack message in the middle of a video meeting, do you?

Be sure to toggle on the “Do Not Disturb” function on your phone and other apps like Slack or your email platform. Those notifications will be there when your meeting is over, we promise!

5. Always Have a Meeting Agenda

No one enjoys attending a meeting for a topic that could have easily been communicated in an email or a Slack message. Having a meeting agenda avoids that disaster.

Create and distribute a meeting agenda at least 24 hours before the scheduled call. This allows participants to review the proposed points of discussion and suggest any additions or retractions. Then, follow the agenda to ensure the meeting conversations are on point and do not get derailed by side topics.

Has your team abided by proper video meeting etiquette or are you guilty of a video call faux pas?

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Three Reasons Why an Online Meeting Is Better Than an Email https://www.pgi.com/blog/2020/10/three-reasons-why-an-online-meeting-is-better-than-an-email/ https://www.pgi.com/blog/2020/10/three-reasons-why-an-online-meeting-is-better-than-an-email/#respond Tue, 13 Oct 2020 02:16:25 +0000 https://www.pgi.com/blog/?p=28238 We’ve all heard the business adage, “Never hold a meeting for something that could have been solved in an email.” While this saying is true for most aspects of business, other situations require non-verbal communication which only a meeting can provide. For businesses working virtually, online meetings solve this communication problem. Take a look at these …

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We’ve all heard the business adage, “Never hold a meeting for something that could have been solved in an email.”

While this saying is true for most aspects of business, other situations require non-verbal communication which only a meeting can provide. For businesses working virtually, online meetings solve this communication problem.

Take a look at these three convincing reasons why online meetings function far better than an email, especially for remote teams.

1. Better Clarity for Better Business Performance

Harvard Business Review study discovered that a face-to-face request or interaction is 34 times more effective than an email. Participants were more likely to complete the request when asked face-to-face than over an email.

For businesses, this concept rings true as well. Face-to-face interactions provide individuals with more clarity about the task or project at hand, which, in turn, leads to better business performance overall.

While written communication is a critical business skill, it is still up for interpretation from the recipient. Attempting to communicate vital project details via an email can cause confusion, even when clearly written out.

Reduce the potential for miscommunication by pairing project details with an online meeting to confirm everyone’s understanding of the assigned tasks.

2. Online Meetings Save Time

Today’s office worker spends a large chunk of their day responding to emails. We can all agree that time would be better spent completing projects, finding solutions, and contributing to other areas of the business.

An online meeting can communicate pertinent details in less time than it takes to respond to an email!

With more time on their hands, your team can focus on their work and enjoy greater productivity overall.

3. Communicate Pertinent Info to a Large Audience at Once

Mass emails are often used to distribute company-wide information. However, these emails also tend to be jam-packed with information, causing employees to spend time comprehending it fully.

Instead, send a company-wide email instructing employees to watch an on-demand webcast detailing the information or news.

Webcast meetings can be streamed live or on-demand, whatever works best for your company. Webcasts also include a variety of features from polls to chatrooms, designed to keep your employees engaged in the meeting.

Save your employees’ time and focus by converting your company emails into engaging online meetings and webcasts with GlobalMeet from PGi. Your team’s productivity will thank you!

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Connect With Far-Flung Teams by Streaming Corporate Updates and More https://www.pgi.com/blog/2020/09/connect-with-far-flung-teams-by-streaming-corporate-updates-and-more/ https://www.pgi.com/blog/2020/09/connect-with-far-flung-teams-by-streaming-corporate-updates-and-more/#respond Tue, 08 Sep 2020 14:09:57 +0000 https://www.pgi.com/blog/?p=28144 As of 2020, 7 million people — and counting — in the United States worked remotely before COVID-19. With the remote workforce growing by approximately 44% over the last five years, businesses are expanding their search for the right employees by onboarding candidates from all over the globe. Far-flung teams are distributed across various time zones and …

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As of 2020, 7 million people — and counting — in the United States worked remotely before COVID-19. With the remote workforce growing by approximately 44% over the last five years, businesses are expanding their search for the right employees by onboarding candidates from all over the globe.

Far-flung teams are distributed across various time zones and use video conferencing, webinars, and other collaborative software to accomplish tasks. However, keeping teams motivated and connected to executive leadership can be a challenge.

4 Ideas to Keep International Teams Motivated and Connected

We can maintain a positive and productive international workforce by implementing some of these ideas:

1. Gather for Company Updates

We’ve found that the best way to keep morale high and communication seamless across employees and teams is to come together for company updates. This can mean live streaming a pre-recorded webcast or virtual event with interactive chat features about new company protocols or finding a mutually agreeable time for everyone to log on for a large video chat meeting about the latest team initiatives.

In doing so, we also allow employees to directly engage with company updates by utilizing key webcasting features such as chatrooms, Q&A sessions, polls, and more. This provides employees with a sense of belonging as they work toward accomplishing the company’s goals together.

2. Encourage Employees to Speak Up

According to Buffer’s 2020 State of Remote Work report, remote employees struggle with collaboration and communication. This challenge is due to varying time zones and a lack of communication from company leadership.

With this in mind, we can institute a company-wide policy of encouraging employees — regardless of location — to feel confident sharing their ideas, offering feedback, and being honest with coworkers and executives. Put this tip into action by encouraging this employee feedback during company update virtual events.

3. Host a Virtual Happy Hour

Employees everywhere need time to relax and get to know their coworkers. Host a virtual happy hour where employees can come and bond with their colleagues without having to discuss office projects or objectives.

4. Embrace One-on-One Video Meetings with Company Leadership

With company leadership and teams that are scattered throughout the world, meeting for a cup of coffee to chat about career goals or company trajectory isn’t possible. However, employees and executives can schedule one-on-one video meetings to chat about everything relevant to the job, professional goals, upcoming projects, and more. Speaking with leadership members encourages employees to stay motivated, productive, and aligned with company initiatives as they move forward with their tasks.

But First, Far-Flung Teams Need the Right Tools to Succeed

To stay motivated and connected regardless of time zone, remote employees must be equipped with tools designed to help them succeed.

Our suite of collaborative tools, including webcasting, video conferencing, and live streaming software, will help your team interact from anywhere in the world. Try it out with your team today.

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Crisis Management 101: How to Handle a Company Disaster with Webcasting https://www.pgi.com/blog/2020/08/crisis-management-101-how-to-handle-a-company-disaster-with-webcasting/ https://www.pgi.com/blog/2020/08/crisis-management-101-how-to-handle-a-company-disaster-with-webcasting/#respond Fri, 21 Aug 2020 15:19:20 +0000 https://www.pgi.com/blog/?p=28104 From stock markets crashing to natural disasters, internal company blunders to poorly executed marketing campaigns, there are several types of crises a company can face. According to a PwC survey of 4,500 business leaders, almost 70% of leaders have experienced at least one corporate crisis over the last five years. The average number of crises experienced …

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From stock markets crashing to natural disasters, internal company blunders to poorly executed marketing campaigns, there are several types of crises a company can face.

According to a PwC survey of 4,500 business leaders, almost 70% of leaders have experienced at least one corporate crisis over the last five years. The average number of crises experienced across business leaders was three.

And, of course, crises come when you least expect it. That’s why it’s imperative to have a crisis management plan in place in advance.

With the right processes and tools available to your team, you can quickly remedy a company crisis. Here’s how:

1. Identify the Problem and Formulate a Plan

When word of a crisis strikes, round up your crisis management team immediately. Work together to identify what the root of the problem is and what caused it.

From here, you’ll need to formulate a plan of action. This plan of action must include:

  • A response to all involved, including company stakeholders and customers
  • Pre-approved messaging, along with any messaging guidelines to follow for future communications
  • A detailed list of available and necessary resources to develop a solution

Work with your crisis management team to then create a step-by-step list of actions that must be taken to remedy the problem.

2. Communicate with Stakeholders

While the problem itself can damage a company’s reputation, the company’s response is what will either rectify the situation or hit the nail into the coffin.

The best way to communicate with stakeholders is via a live-streamed or on-demand webcast. This enables your team to speak with a wide group of people — including decision-makers, customers, and those affected — all at once.

Webcasting equipment also allows you to interact with participants through chats, Q&As, and polling features. Such a tool is also scalable for larger events or streams if deemed necessary based on the crisis.

Be sure to also communicate your response via social media, email messages, and direct letters to customers as needed.

3. Follow Through and Follow Up

After you’ve ended your webcast with constituents and stakeholders, it’s time to follow through on your promise. Stick to the plan you communicated with customers and show them you are dedicated to following up on your commitment.

And, it’s not enough to just follow through. You have to prove you’ve remedied the crisis.

One excellent way to accomplish this is through a follow-up webcast. Allow participants to ask questions and interact with your webcast to gain their trust back, too.

Choose the Right Webcasting Tool for Your Crisis Management Plan

When tackling a crisis, you need equipment and tools you can rely on. GlobalMeet Webcast is the most reliable webcasting platform available with 99.9% system uptime and unparalleled enterprise security. Reach out and get your customized demo today.

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How to Keep Uninvited Guests Out of Your Online Meeting https://www.pgi.com/blog/2020/07/how-to-keep-uninvited-guests-out-of-your-online-meeting/ https://www.pgi.com/blog/2020/07/how-to-keep-uninvited-guests-out-of-your-online-meeting/#respond Thu, 30 Jul 2020 20:41:22 +0000 https://www.pgi.com/blog/?p=28053 The number of businesses using virtual meetings skyrocketed this year due to the COVID-19 pandemic. Naturally, as more and more people began to leverage video conferencing and webcasting software for personal, professional, and educational uses, companies and users alike became increasingly concerned about security features. Securing web-based content is a challenge. Particularly when incorporating streaming audio and …

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The number of businesses using virtual meetings skyrocketed this year due to the COVID-19 pandemic. Naturally, as more and more people began to leverage video conferencing and webcasting software for personal, professional, and educational uses, companies and users alike became increasingly concerned about security features.

Securing web-based content is a challenge. Particularly when incorporating streaming
audio and video with various interactive elements. In April 2020, the FBI warned about “Zoombombing” or video conference hijackers. These situations arise when an uninvited guest enters the video call — more often than not, with malicious intent. Even with enhanced security features for video conferences and live streams, you should always follow these five key security tips to keep uninvited guests out of your virtual meetings:

1. Only Share Information With Invited Guests

Users who interrupt video meetings do so by finding the meeting information posted online. This typically happens to brands who host live interviews, events, or forums via a meeting software and post the meeting credentials on social media or a public forum.

Since this information is now public, anyone can easily find and abuse it.

To combat this, only share the video meeting information with those who you invite. If you’re hosting a live event, have participants register before receiving the video meeting logins or links. This reduces the chance of uninvited guests crashing the party.

2. Require a Password

To further enhance security, you can even add event password protection. Meaning, to gain entry to a virtual event a password would be required. You can also limit entry to authorized email addresses or domains only. For example, only an email address from your company’s email domain would be able to gain entry to the confidential town hall webcast.

3. Disable Participant or Viewer Settings

Within most video conferencing tools, hosts can disable guests’ audio, video, and screen sharing capabilities. Doing so gives the host control over the meeting and eliminates the possibility of interruptions.

Even if you’re hosting a private team meeting, it’s beneficial to enable these features for productivity purposes.

4. Limit Who Can Join the Meeting

Rather than hosting a public meeting where login information is readily available, limit your meetings to invited guests only.

You can use the “Lock Room” feature available on video conferencing tools. Locking the room prohibits anyone from entering the meeting once it has started — even if they have the credentials. This security feature ensures that no one enters the meeting once it has begun, whether intentionally or unintentionally.

5. Take Advantage of Waiting Rooms

Video conferencing software also offers a feature called “Waiting Room.”

When guests join the meeting, they are first put into a waiting room “outside” of the main event. The host then has control over who is allowed into the main meeting.

Host a Secure Virtual Meeting

Are you worried about uninvited guests interrupting your video meetings and broadcasts? PGi delivers security features to provide a seamless experience for all. Well, all those except unwanted intrusions!

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5 Video Conferencing Benefits for Small Businesses https://www.pgi.com/blog/2020/07/5-video-conferencing-benefits-for-small-businesses/ https://www.pgi.com/blog/2020/07/5-video-conferencing-benefits-for-small-businesses/#respond Wed, 22 Jul 2020 15:01:45 +0000 https://www.pgi.com/blog/?p=28047 Tools for a small business video conference are no longer optional for companies. With most employees working from home for the foreseeable future, small businesses must have a preferred video conferencing tool to communicate with their teams, clients, and vendors. Before the COVID-19 pandemic, 58% of businesses used video conferencing for their everyday operations. This number is expected …

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Tools for a small business video conference are no longer optional for companies. With most employees working from home for the foreseeable future, small businesses must have a preferred video conferencing tool to communicate with their teams, clients, and vendors.

Before the COVID-19 pandemic, 58% of businesses used video conferencing for their everyday operations. This number is expected to increase dramatically over the next year and beyond.

Fortunately, video conferencing tools provide businesses of all sizes with various advantages. Small businesses can expect to enjoy benefits such as:

1. Little to No Onboarding

Small business video conferencing software is incredibly easy to use. Compared to other SMB tools, employees will quickly understand how to properly use the video conferencing tool for their internal and external work needs.

Using these tools, employees can:

  • Schedule internal meetings
  • Communicate with clients and vendors across the world without traveling
  • Speak with teammates about projects and initiatives, regardless of location

And this only scratches the surface of the possibilities.

2. Cohesive Communication

Conference calls, emails, project management notifications, and other outdated forms of communication often bottleneck projects. With a video conferencing tool, small businesses can easily update team members on the status of a task or project and accomplish goals faster thanks to seamless video communication.

3. Reduced Costs

Small businesses are always looking for strategic ways to reduce costs. Investing in video conferencing software is one great way to save.

Video conferencing has been proven to reduce small businesses’ travel costs by up to 30%. And, with the rise in telecommuting, small businesses can save more on office overhead expenses. The same study found that businesses can save approximately $11,000 per employee by using video conferencing software.

4. Improved Productivity

Small business video conferencing software also enables remote workers to be more productive throughout the day. 43% of remote workers using video conferencing believe that it enhances their productivity.

Rather than spending the day attempting to get answers via text, email, chat, or business systems, employees can have their questions answered instantly in a video conference.

5. Employee Engagement

Whether your small business operates a partially- or fully-remote team, video conferencing tools enable employees to engage with coworkers throughout the day. Since remote work can be isolating, this face-to-face interaction boosts employee morale, leading to a more productive and enthusiastic team.

Experience the Advantages for Yourself

Ready to see how video conferencing software can benefit your small business? Try it out today!

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