Are You Losing Patience for Process by Chasing Innovation?

To create a culture of open innovation, you need to break a lot of rules. You have to part with traditional hierarchy to empower every employee to present and pursue ideas no matter their function or title. So it seems counterintuitive that systems and processes play a big part in innovation, but in reality, it’s difficult to realize innovation without …

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International Retailer Supports Global Growth with GlobalMeet Audio

For 60 years, an off-price retailer of apparel and home goods has been growing globally. As a PGi customer for nearly 10 years, they have relied on PGi to fully understand its business, its organizational goals, and to provide scalable, enterprise collaboration solutions for their growing needs. The international retailer uses Microsoft Skype for Business in order to reach local …

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4 Ways to Avoid a Burnout at Work

I’d like to be transparent for a moment. I really think the age-old adage, “You’ll never a work a day in your life if you love what you do”, is subjective. Every job has its ups and downs, no matter how passionate you are about what you’re doing. There’s always going to be periods where you’re clocking in long hours, …

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Customer Insight Series: A Lesson on the Benefits of Telework

At PGi, we love insights—especially those from our customers. We love learning more about what their daily lives as knowledge workers are like, how they use collaboration technology and more. Understanding our customers not only gives us a peek into how we can create new features or completely new products to address common pain points, but it also gives us …

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How BYOD Creates Challenges for Collaboration

BYOD is often espoused as a victory for the user, a story of empowerment for the newly flexible, tech-savvy workforce. It speaks to catering to employee preference and enabling real choice. That’s the user end of the story. On the business end, BYOD can cause challenges for the often-besieged IT department. Budgets are shrinking and infrastructures and software deployments are …

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Case Study: Northwestern University Grows Online Learning with PGi

Northwestern University (NU), headquartered in Evanston, Ill., comprises a student body of 21,000. To support their online learning programs, the university has leveraged a combination of independent learning and interactive audio and web conferencing. However, by offering a VoIP only option, the school’s web conferencing solution left virtual classroom sessions without a critical component: reliable audio. Students and faculty were …

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IT Must Partner and Adapt to Deliver Business Value

The role and responsibilities of today’s CIO are evolving thanks to a myriad of new business trends and technologies. Increased demand for smartphones, tablets and wearable devices in the workplace brings along with it new challenges, such as managing BYOD devices and mitigating shadow IT. The deployment of SaaS-based tools is booming, and with it comes challenges related to security …

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How To Ensure Your Non-Verbal Cues Are on Point During Virtual Meetings

“All credibility, all good conscience, all evidence of truth come only from the senses” – Friedrich Nietzsche Perception is reality. Our non-verbal cues can affect how others perceive our intentions, mood and character. When we present and communicate during virtual meetings, getting these right is critically important as they can influence your audience’s view of you. Consider these insights to …

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iMeet Wins TMC Cloud Computing Product of the Year

It is with tremendous excitement that we announce that PGi’s iMeet has won TMC’s Cloud Computing Product of the Year award! The Cloud Computing Product of the Year Award, presented by Cloud Computing magazine, honors vendors with the most innovative, useful, and beneficial cloud products and services that have been brought to market in the past year. For more than 20 years, TMC …

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Driving End User Adoption for UC: An Enterprise Connect Recap

Angelina Beitia, SVP of Customer Success at PGi, spoke to a full room at the annual Enterprise Connect, in Orlando. In case you missed it, check out some of the highlights from Driving End User Adoption for UC. The common theme in Beitia’s remarks was the importance of understanding the use cases of UC tool end users. Are these end users …

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25 Productivity Hacks from Top Sales Professionals

Productivity is a major goal for everyone these days. For some, it is the key to promotion, for others it means more free time down the road. In either case, employees at businesses of all sizes and types struggle to work more efficiently and meet the goals aligned with their organization’s strategic objectives. From getting distracted to not even knowing …

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How To Come Up with Presentation Ideas in 10 Minutes or Less

“Give someone a fish and you feed them for a day: teach someone to create killer presentations and you make them look like a creative genius.” There are only a few things that induce sheer panic and terror in us more than having to create and deliver a presentation to our peers or customers. Even worse is when it has to …

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Enabling Agile for Distributed Teams

Agile development is a cornerstone of any technology-driven business these days, and PGi is no exception. When I joined PGi, I came on board as a new program director, joining a new CIO. Our initial goals were lofty and including reevaluating and reworking mission-critical systems. And we determined that we needed to tackle these challenges as an agile team and …

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Latest iMeet Release Gives Customers Choice in Collaboration

At PGi, we believe that work isn’t just a place–it’s an action. From in-person meetings and conference calls, to instant message chats and email chains, there are so many streams to collaborate and get work done. Because of this, we believe that by empowering people with the choice and control of how they collaborate, they will experience better productivity. The …

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In Defense of Innovation Labs

A video caught my attention the other day on the subject of innovation labs. In it, two Fast Company editors have a back-and-forth debate about whether these types of Labs are actual valuable additions to an organization or, as the counterargument goes, carefully constructed marketing ploys designed to give the illusion of forward-thinking without actually producing anything of value. This …

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The Life of a Digital Nomad: 4 Tips for a Better Life

smart office

If your job requires a lot of travel time, then you know the challenges you face when it comes to working remote. Where it’s staying connected, trying to access files, or sometimes, just finding a decent Wi-Fi signal, there are a lot of bumps in the road when you’re always working on the road. But being a “digital nomad” has …

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6 Ways to Inspire and Motivate Virtual Teams

One of today’s most prevalent trends in the workplace is the emergence of the virtual team.  More and more people are working outside the office, while still being held accountable for the same responsibilities, workloads, and deliverables as before. These teams of teleworkers often face much more complexity than traditional teams due to the differences in schedules, time zones, and …

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Turning the Problem of Shadow IT into Opportunity

The ease of deployment, use and maintenance of Software-as-a-Service (SaaS) applications is something of a double-edged sword for IT departments. While they often let IT lower their support burdens and costs, they also effectively give every employee within an organization an easy way to circumvent IT altogether and acquire their own cloud-based tools without IT’s involvement or knowledge. Known as …

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Selling with Video: So Easy a 12-Year-Old Can Do It

Video is everywhere. From ads online to product demonstrations and customer case studies, video is one of the most powerful tools any company can use to strengthen brand recognition and educate customers on their products—and a powerful tool for sales and marketing reps. In 2015, research by the Content Marketing Institute and MarketingProfs found that 74 percent of B2C marketers …

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Pros and Cons of the New Era of Telework

Recently, PGi conducted a survey of knowledge workers around the world on the subject of telecommuting. Out of over 3,000 workers surveyed, an overwhelming majority (79%) have the opportunity to work remotely at least one day a week. Our survey also shed light on both the perceived benefits and negatives of telecommuting around the globe. While anecdotal evidence, the numbers …

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