Enterprise Collaboration Archives - PGi Blog https://www.pgi.com/blog Resources for Virtual Events and Global Collaboration for Businesses Tue, 01 Mar 2022 10:14:27 +0000 en-US hourly 1 https://wordpress.org/?v=5.9.1 What are the Benefits of Webcast for the Global Enterprise? https://www.pgi.com/blog/2022/02/what-are-the-benefits-of-webcast-for-the-global-enterprise/ Thu, 10 Feb 2022 15:00:49 +0000 https://www.pgi.com/blog/?p=28949 What Are the Benefits of Webcast for the Global Enterprise? Positioning yourself as a global enterprise includes catering to interested parties around the world who want to find out more about your services. Finding ways to connect with these people regardless of their location can be a powerful step forward for your company and extend …

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What Are the Benefits of Webcast for the Global Enterprise?

Positioning yourself as a global enterprise includes catering to interested parties around the world who want to find out more about your services. Finding ways to connect with these people regardless of their location can be a powerful step forward for your company and extend your reach far beyond your current customers and prospects.

Holding a webcast is one way to encourage potential clients to see your company as an international enterprise.

Increase Potential Attendance

By removing the cost of traveling to your event, you remove one of the major barriers to attending your event for many global participants. Not only can the cost of traveling to your location be daunting, but attendees may also have to take time away from their lives in order to get to you. For busy C-suite executives, this extra travel time can make it impossible for them to attend.

Instead, a webcast that people can watch from anywhere opens the event up to many more potential attendees, generating more demand globally for your product or service.

Boost Social Media Mentions

Another unexpected benefit of hosting an online event is the social media reaction that its likely to attract. You can create hashtags to promote the event on Twitter and Instagram and encourage registrants to use them. Share excerpts and video clips from the presentation to help build attention and interest around the topics you’ll be covering.

After the event, you can tweet out the results of polls and questions you asked to encourage people to watch it on-demand and keep talking about the content.

Create Content Resources

By recording the webcast and making it available online, you allow people to watch it at their leisure instead of trying to accommodate different time zones. These recordings can act as a content library for your blog or website, letting you share the knowledge easily and increase traffic to your site.

You can create pieces of content based on this recording, including a transcript of what is said or a blog post that recaps the event and reinforces the main points made in the presentation. Or post the video to your social channels to increase exposure, get more followers, and increase overall views on the video.

GlobalMeet® Webcast is designed to make webcasting to a global audience easier than ever.

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A Business Case for Law Firm Collaboration https://www.pgi.com/blog/2019/08/a-business-case-for-law-firm-collaboration/ https://www.pgi.com/blog/2019/08/a-business-case-for-law-firm-collaboration/#respond Mon, 26 Aug 2019 16:54:43 +0000 https://www.pgi.com/blog/?p=27245 Online meeting tools have found a place in every industry, and law is no exception. In fact, there’s a new class of technology that suits the legal industry perfectly: enterprise collaboration. Day-to-day work at a law firm involves editing documents, managing cases, client meetings, collaborating with colleagues, continuing legal education, business development, managing calendars, and …

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Online meeting tools have found a place in every industry, and law is no exception. In fact, there’s a new class of technology that suits the legal industry perfectly: enterprise collaboration.

Day-to-day work at a law firm involves editing documents, managing cases, client meetings, collaborating with colleagues, continuing legal education, business development, managing calendars, and logging hours. In a typical practice, this means people are using a cornucopia of document management, billing, calendaring, and communication tools. Doing work in so many disparate locations results in a lot of wasted time.

Enterprise Collaboration in a Nutshell

An enterprise collaboration platform pulls all your work together into a single, unified digital location.  Video conferencing, document sharing, and ongoing team conversations all happen using the same platform. You can securely store and access meeting records and corresponding information easily, without switching systems. You can also access documents and messages at any time via your desktop, laptop, and mobile.

How Law Firms Are Using Enterprise Collaboration Tools

Need to chat with a client, colleague, or a whole team? With one click, you can instantly your own simple and intuitive meeting room from any browser, on any device – and it’s equally easy whether you’re two people in one building or a dozen people across the world.

Need to collaborate on a document? Documents are securely stored and centralized. Therefore, there’s no need to root through different drives and servers.

Need to collect depositions from witnesses living in different cities? In the past, doing this would inevitably cost the firm a lot in travel expenses. On the other hand, secure cloud-based video conferencing software makes it possible to conduct video depositions from anywhere. These online meeting tools are also allowing firms to work with witnesses who aren’t able to travel for a trial and record meetings to review later in more detail.

The bottom line is that you don’t need to constantly switch between different systems for collaboration, video, calendaring, and document sharing. Instead, all this work can happen using a single collaboration platform used by the entire firm.

Trusted Legal Partner

ICYMI: Soundpath Legal is now GlobalMeet for Legal, providing the same great Soundpath conferencing services designed exclusively to meet the needs of law firms.

The largest legal firms in North America use GlobalMeet for Legal — over 70% of the AMLAW 100 and AMLAW 200 – and offers the highest level of security screening in the industry.

Learn more now.

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How UCaaS is Driving Digital Transformation https://www.pgi.com/blog/2017/08/ucaas-driving-digital-transformation/ Tue, 22 Aug 2017 00:00:00 +0000 http://wwwpgi.wpengine.com/blog/ucaas-driving-digital-transformation/ Digital transformation is taking over the enterprise, breaking down barriers and enabling smarter work and easier communication for end users. “Digital transformation” and “cloud migration” often seem to be used interchangeably, and while embracing cloud-based technology is undeniably a part of digital transformation, it’s not the only part. Put simply, digital transformation is the process …

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Digital transformation is taking over the enterprise, breaking down barriers and enabling smarter work and easier communication for end users. “Digital transformation” and “cloud migration” often seem to be used interchangeably, and while embracing cloud-based technology is undeniably a part of digital transformation, it’s not the only part.

Put simply, digital transformation is the process of adopting any digital technology. Digital transformation is about ensuring that businesses (and the people who run them) are effectively leveraging the power of technology in alignment with their business processes and goals.

The cloud and digital transformation are so frequently used interchangeably because, for many, one of the fundamental elements to digitally transforming the enterprise is to embrace the cloud.

Unified-communications-as-a-service (UCaaS), in particular, represents a crucial driver of digital transformation for employers looking to empower their global, mobile workforce with cost-effective, secure solutions that benefit employer and employee alike.

According to the latest market research, by 2020, more than half of businesses will be running UCaaS systems. And with UCaaS market projected to grow by 20 to 25 percent each year, UCaaS is quickly becoming the most attractive options for IT leaders looking to foster digital transformation in their business.

The Value of UCaaS

According to Kris Woods, EMEA Vice President at Fuze, digital transformation has never been trickier:

“Think about the sheer volume of communications tools that businesses need to manage, then factor in the rapidly changing digital formats and the different types of devices being used today. Effective UCaaS promises to deliver seamless, secure, and cost-effective communications across multiple channels (voice, text, video, etc.), on different devices, anywhere the user needs it, which in turn will help with widespread organisational transformation.”

UCaaS presents a cost-effective, secure solution for businesses looking for flexibility and a seamless deployment while taking the brunt of system management off of IT and allowing your company’s IT infrastructure to become much more cohesive and simple.

Consolidation and Integration

From an IT perspective, UCaaS is a blessing thanks, in large part, to the ability to easily integrate UCaaS into existing systems and consolidate existing platforms to ease the burden on IT. UCaaS provides an easier way for IT teams to cater to end users on the go who need to be able to use multiple devices and collaborate with ease.

Additionally, open architecture makes UCaaS even more appealing, with open APIs allowing for interoperability and integration with existing software to make the jump to UCaaS as seamless as possible without inconveniencing end users or overwhelming IT in the process.

Conclusion

The future of the enterprise seems intricately linked with the rise of UCaaS as an arbiter of digital transformation. Ten percent of enterprises expect to spend nearly $10M or more in 2017 on cloud computing apps and platforms than they did in previous years, and UCaaS will undoubtedly constitute a good bit of that spending. As more and more enterprises make the jump to the cloud and adopt UCaaS solutions, being an early adopter of UCaaS guarantees you a competitive advantage as you play a more aggressive role in fueling digital transformation for you company.

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Komatsu Mining Corp. Connects Team Members & Tackles Projects with iMeet® Central – Case Study https://www.pgi.com/blog/2017/08/komatsu-mining-corp-connects-team-members-tackles-projects-with-imeet-central-case-study/ Thu, 10 Aug 2017 00:00:00 +0000 http://wwwpgi.wpengine.com/blog/komatsu-mining-corp-connects-team-members-tackles-projects-with-imeet-central-case-study/ Komatsu Mining Corp., formerly known as Joy Global, is a provider of advanced equipment systems and direct services to the global mining industry. Komatsu Mining Corp. partners directly with customers to help facilitate zero-harm mining operations with the highest production and lowest life-cycle costs. With over 10,000 global employees, Komatsu Mining Corp. (KMC) was in …

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Komatsu Mining Corp., formerly known as Joy Global, is a provider of advanced equipment systems and direct services to the global mining industry. Komatsu Mining Corp. partners directly with customers to help facilitate zero-harm mining operations with the highest production and lowest life-cycle costs.

With over 10,000 global employees, Komatsu Mining Corp. (KMC) was in search of a reliable, central hub to house their growing number of creative requests and manage creative projects for over two dozen tradeshows per year. KMC was also looking for a collaboration solution that would allow them to boost productivity and improve communication for their marketing communications team.

“With a staff of 18 on the creative team handling a high volume of requests, we needed a tool to capture, relay and track the requirements on us.” — Jason Hagg, Creative Manager, Komatsu Mining Corp.

In 2015, KMC found a way to alleviate all of their pain points with PGi’s online collaboration workspace iMeet® Central. After a smooth deployment thanks to PGi’s dedicated implementation team and award-winning customer support, KMC quickly experienced easier project management and more productive communications.

Komatsu Mining Corp. quickly benefitted from the flexibility offered by iMeet Central, tailoring the online collaboration workspace to suit their unique needs.

“We wanted to expand our capabilities in the platform; it meant a great deal that iMeet Central had that flexibility to fit our unique workflows and processes.” — Jason Hagg

In April 2017, Komatsu Mining launched a web-based marketing end-deliverables repository and they expect volume to increase tremendously in the months ahead.

Read more amazing PGi case studies.

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Is Unified Communications (UC) Just a Marketing Buzzword? https://www.pgi.com/blog/2017/07/is-unified-communications-marketing-buzzword/ Fri, 28 Jul 2017 00:00:00 +0000 http://wwwpgi.wpengine.com/blog/is-unified-communications-marketing-buzzword/ For those of us in the telecommunications space, “unified communication” (UC) is a term that frequently pops up in conversation. However, unified communications has been dismissed as a ‘marketing buzzword’ by some. And there’s no doubt that unified communications is indeed a term that is used so frequently, some might argue it has lost some …

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For those of us in the telecommunications space, “unified communication” (UC) is a term that frequently pops up in conversation. However, unified communications has been dismissed as a ‘marketing buzzword’ by some. And there’s no doubt that unified communications is indeed a term that is used so frequently, some might argue it has lost some of its weight. But is it simply a ‘buzzword’, destined to languish alongside words like “synergy” in the land of overused business jargon?

UC has, for many years, been used as an umbrella term to unify a number of messaging, communications and collaboration tools. As case studies show, when UC is properly deployed across the enterprise, UC has a great number of benefits to the end user, including (but not limited to), increased productivity, better communication and more efficient business operations. UC provides an a la carte solutions for companies looking to improve communication and collaboration in their organization but don’t want to settle for a one-off communication tool that takes a standardized approach to enhance efficiency for enterprises. In this manner, UC is not simply a “buzzword” or overused marketing term; rather, it’s a flexible strategy that leads to reduced IT spend and improved communications for end users and, by the transitive property, a more efficient workforce for the company.

The Promise of UC

Critics of UC may speak of the complexity of UC solutions, but let’s face it: UC provides in edge in the context of functionality and end-user appeal that is only amplified by the return on investment (ROI) experience by companies who have successfully deployed UC solutions across their enterprise. With a strategic UC approach and a partnership with a trusted vendor, organizations can escape the “one-size-fits-all” mindset. Collaboration isn’t one-size-fits-all, and your collaboration solution shouldn’t be either. By strategically choosing a UC solution that fits the unique needs of your end users, you can set your IT leadership up for success and ensure a smooth deployment and adoption.

Here at PGi, we recently rolled out a collaboration diagnostic that does just that. We take a systematic approach to surveying an organization’s needs and then develop a customized UC solution that is meticulously developed with that enterprise’s specific needs and wants in mind. A strategic approach with input from your employees is a great way to ensure functionality of the tools matches up with end-user needs and wants.

A UC Solution Could Be the Answer to Your Security Concerns

Any UC tool can be susceptible to security concerns – particularly with the rise of IoT and employees using their personal devices for work purposes. As corporate leaders continue to embrace IoT, security measures need to be in place to mitigate these attacks. IT leaders should seek out UC providers who have apps and services that close the security gaps in their employees’ smart devices. PGi takes a five-step approach to delivering on a comprehensive, secure product. To safe-guard enterprise communications against DDoS and other security issues we:

  • Limit access controls which prevent unauthorized access to our services;
  • Provide application security to prevent unwanted attendees in meetings;
  • Provide password security;
  • Deliver on a strong product architecture built around security best practices and standards; and,
  • Safeguard content that is shared in meetings with robust data security practices

Enterprises should also follow protocols in place established by the Internet of Things Foundation. Security, privacy and compliance should be critical components to any UC platform strategy.

So, what’s the verdict? Is UC just a marketing buzzword? Far from it, actually. UC merely represents a proven way for companies looking to increase end-user satisfaction while justifying ROI and setting IT up for a successful implementation and adoption.

 

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Making Skype® for Business Better — White Paper with Frost & Sullivan https://www.pgi.com/blog/2017/06/making-skype-business-better-white-paper-frost-sullivan/ Tue, 27 Jun 2017 00:00:00 +0000 http://wwwpgi.wpengine.com/blog/making-skype-business-better-white-paper-frost-sullivan/ When it comes to business communications, there is no name quite as ubiquitous as Skype® for Business. Microsoft is a marked leader in the communications space, with 140 million licensed users on Skype for Business, with growth and adoption showing no sign of slowing down in the future. Frost & Sullivan estimates that as of 2016, …

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When it comes to business communications, there is no name quite as ubiquitous as Skype® for Business. Microsoft is a marked leader in the communications space, with 140 million licensed users on Skype for Business, with growth and adoption showing no sign of slowing down in the future. Frost & Sullivan estimates that as of 2016, Microsoft held a 50 percent share of all unified communications (UC) licenses. As is the case with most software and services, though, the benefit to the enterprise is only fully realized when end users exhibit optimal usage patterns. If end users either don’t know how to utilize all of the features or find the software too complex to incorporate into their day-to-day tasks, the enterprise is not getting the most return on their investment.

Skype for Business dominates enterprise communications, but it would seem that many Skype for Business users aren’t getting as much out of the platform as they could. There are a number of common pain points that arise from the Skype for Business experience, including:

  • Low employee utilization and engagement
  • Lack of support
  • Poor adoption of the standard Skype for Business meeting invitation, with no ability to customize meeting invitations
  • No easy meeting access for mobile users
  • Poor audio quality
  • Difficult integrations

Because the Skype for Business platform is so firmly ingrained into the corporate workplace, companies would be wise to partner with a trusted vendor that can provide value-add capabilities to enhance the Skype for Business platform and encourage increased user engagement.

PGi recently teamed up with Frost & Sullivan to examine how companies can make the most of their Skype for Business investment and alleviate their pain points by partnering with a vendor with add-on capabilities that facilitate productivity and end user satisfaction. To learn how to optimize your Skype for Business experience, read the white paper Making Skype® for Business Better today.

Related Posts:

International Retailer Supports Global Growth with GlobalMeet Audio

Common Conference Call Problems (& How to Solve Them)

21 Questions to Ask Before You Implement a New Collaboration Vendor

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